We are committed to protecting the privacy of those who use our online platform and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our services. Please read this policy carefully.
The data controller responsible for processing your personal data is Rangbhoomi Arts Academy, located at Prerna Building, Office 301, 3rd Floor, Plot No. 201, Yari Road, Mumbai, Maharashtra, 400061, India.
Information We Collect
We collect personal information you voluntarily provide to us when you register on our site, express an interest in obtaining information about us or our services, when you participate in activities on the site or otherwise contact us. The types of personal information we collect may include:
**Identity and Contact Data:** Information such as your name, and other similar contact data necessary for providing the service or communicating with you.
**Payment Data:** Information required to process payments for services. This data is typically processed by third-party payment processors, and we do not store your full payment card details on our servers.
**Profile Data:** Information such as your username and password, purchases or orders made by you, interests, preferences, and feedback necessary for providing personalized services.
**Content Data:** Information you may submit as part of courses or workshops, such as video submissions, written work, or performance recordings for critique or instruction purposes.
**Communication Data:** Any information you provide when you communicate with us directly.
We may also automatically collect certain information when you visit, use, or navigate our site. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site, and other technical information. This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.
How We Use Your Information
We use the personal information collected via our site for various purposes, including:
To provide, operate, and maintain our online platform and services.
To enroll you in courses, workshops, and coaching sessions and manage your participation.
To process transactions and manage payments for services.
To communicate with you, including responding to your inquiries and providing customer support.
To send you administrative information, such as service-related information, changes to our terms, conditions, and policies.
To deliver personalized content and learning experiences.
To improve our services, site, marketing, and your experience.
To monitor and analyze usage and trends to improve your experience with our site.
To ensure the security and integrity of our platform.
To comply with legal obligations.
Legal Bases for Processing (under GDPR)
If you are in the European Economic Area (EEA) or the United Kingdom, we process your personal data based on the following legal grounds:
**Performance of a Contract:** When processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (e.g., providing the courses you sign up for).
**Legitimate Interests:** When processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your fundamental rights and freedoms (e.g., improving our services, preventing fraud, securing our platform).
**Consent:** When you have given clear consent for specific processing purposes (e.g., for certain marketing activities, although we will not rely on consent as a legal basis for processing your personal data when the processing is related to the performance of our contract with you).
**Legal Obligation:** When processing is necessary for compliance with a legal obligation to which we are subject.
Sharing Your Information
We may share your information with third parties only in the following situations:
**Service Providers:** We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., payment processing, data analysis, email delivery, hosting services, customer service). These third parties are obligated to protect your information and are prohibited from using your personal information for any purpose other than to provide services for us.
**Legal Requirements:** We may disclose your information where legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
**To Protect Rights:** We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
**Business Transfers:** We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
**With Your Consent:** We may disclose your personal information for any other purpose with your consent.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our site is at your own risk. You should only access the services within a secure environment.
Your Data Protection Rights (For EEA and UK Users)
If you are in the EEA or UK, you have certain rights regarding your personal data:
**Right of Access:** You have the right to request access to your personal data.
**Right to Rectification:** You have the right to request correction of inaccurate or incomplete personal data.
**Right to Erasure (Right to be Forgotten):** You have the right to request the deletion or removal of your personal data under certain circumstances.
**Right to Restrict Processing:** You have the right to request the restriction of the processing of your personal data under certain conditions.
**Right to Data Portability:** You have the right to receive your personal data in a structured, commonly used and machine-readable format and transmit it to another controller.
**Right to Object:** You have the right to object to the processing of your personal data under certain circumstances, particularly where processing is based on legitimate interests or for direct marketing purposes.
**Rights related to automated decision-making:** You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
**Right to Withdraw Consent:** Where we are relying on consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing carried out before you withdraw your consent.
If you wish to exercise any of these rights, please contact us using the physical address provided above. We will respond to your request in accordance with applicable data protection laws.
You also have the right to complain to a data protection supervisory authority in your country regarding our processing of your personal data.
International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including personal data, to India and process it there. When we transfer personal data from the EEA or UK to a country outside the EEA or UK, we ensure appropriate safeguards are in place (e.g., using standard contractual clauses approved by the European Commission or the UK government) to protect your personal data.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete that information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
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